Privacy policy

1. Who we are and what this policy covers

This website is run by Bright Nest Home Services LLC, [street address], Austin, TX [ZIP]. This policy explains what information we collect through the website and how we use it. Questions? Email us at [email].

2. What we collect

The details you type into our forms: your name, phone number, email address and anything you choose to tell us in your request.

Basic technical data such as your IP address, browser and device type and the time of your visit, which the website needs to work and stay secure.

3. How we use it

To answer your request, schedule a visit or prepare a quote, and to keep the website safe from abuse.

We don't sell your personal information, we don't share it for targeted advertising, and we don't send you marketing unless you ask us to.

4. How long we keep it

We keep requests for as long as we need to deal with them and no longer than 24 months after our last contact with you, unless the law (for example, tax rules) requires us to keep some records for longer.

5. Who else sees it

The provider of the platform that hosts this website and forwards your requests to us processes them on our behalf. Its servers are in the European Union.

We don't share your information with anyone else unless the law requires us to.

6. Cookies

We only use cookies that are strictly necessary for the website to work. We don't use advertising or analytics cookies, so we don't ask for your consent.

The map only opens if you click “Open in Google Maps”, on Google's own website, which has its own privacy policy.

7. Your rights

You can ask us at any time what information we hold about you, to correct it or to delete it, by emailing [email]. We'll reply within 30 days. Depending on the state where you live, you may have further rights under its privacy law, and we'll honor them.

This website isn't directed at children under 13 and we don't knowingly collect their information.